Case studies / Residential

Over 700 trespassers found in one condo gym in three months.

Toronto condominium gym: over 700 trespassers found and removed in three months.

Building
Premier condominium complex, Toronto
Period
First three months of the pilot (reported January 2024)
Environment
Residential
For
Property and facility managers, Security leads and guard companies
18trespassers found and removed on day one
150in the first month
700+in the first three months
The problem

What the building was facing.

The gym had become a target for trespassers: former owners, unaccompanied guests and people from outside the building. Access control was not stopping them, the facility was overcrowded, and security had no way to check who was inside.

What ARMS did

From signal to record.

01

Connected ARMS to the existing gym FOB access control.

02

Each entry displayed the resident's profile photo on the security tablet.

03

Guards could see at a glance who should be in the gym and challenge anyone who should not.

Results

What changed.

18 trespassers found and removed on the first day.

150 in the first month.

More than 700 in the first three months.

Access control tells you a door opened. Verification tells you who is actually there.

What this case shows

See the record for a building like yours.